A very warm welcome to all our new students starting at Edinburgh Napier - and welcome back to everyone returning for another year!

The start of a new academic year can be exciting, busy and slightly chaotic. Whether you’re finding your feet at university for the first time, or you already know your way around campus, it’s worth knowing that ENSA Advice is here if you need us.

Who are we?

ENSA Advice is a free, confidential advice service run by the Students’ Association.

We’re here to help when something isn’t going quite to plan, or when you simply need some advice about what to do next. That might include, for example, academic issues, appeals, complaints, disciplinary matters, academic integrity or housing problems.

Sometimes students come to us with a very specific question. Other times they’re not quite sure what they need – and that’s absolutely fine too. We know that University rules, regulations and processes can be confusing. You don’t need to know the right terminology or have everything figured out before getting in touch.

Most importantly, you don’t need to wait until a small problem becomes a big one. Getting advice early can often give you more options.

Here’s how to get in touch with us: 

Make an appointment: ENSA Advice Appointments

Email us: ensa.advice@napier.ac.uk

Call us: 0131 229 8791

Or drop in to see us:

Academic Integrity

The 2025/26 academic year was a busy one for Academic integrity cases. They made up the significant bulk of our team’s casework last year. We expect this to continue to be a major area of our work this coming year. University rules around this can feel complicated, particularly if you find yourself involved in the academic integrity process. If you receive an email or notification about a possible issue, please don’t panic! But it’s also important that you don’t ignore it either. Read the information carefully and get in touch with us if you would like advice about the process and your options.

Please make sure you are familiar with the University’s academic integrity guidance before submitting any assessments. You should particularly make sure that you have completed the Academic Integrity learning resource on Moodle. Knowing what is expected of you can save a lot of worry later on.

Making ENSA Advice better

We’ve been busy behind the scenes.

This coming year, we’re introducing a new appointment booking system and a new case management system. These changes might not sound particularly exciting from the outside, but they are important steps in helping us manage enquiries effectively and to provide students with a consistent and accessible service.

We’ve also been building informal connections with advisers working in other Scottish student unions. Sharing experiences, ideas and good practice with colleagues elsewhere helps us reflect on what we do at ENSA and look for ways to keep improving our service.

In August, our team also attended the NUS Membership Services Conference, giving us an opportunity to hear from colleagues across the students’ union movement and to bring some new ideas back to ENSA.

Whatever the year brings, we’re here

Hopefully your year at Edinburgh Napier will be a brilliant one! But we know that university life doesn’t always go according to plan.

If something happens that affects your studies, ENSA Advice is here for you.  Seeking our help doesn’t commit you to taking any particular course of action, so please don’t hesitate to reach out - sometimes it just helps to chat, and to understand what your options are.

Have a great year ahead!